How we do it
海角论坛 is built to address the common issues with traditional frontline鈥攁nd get results. Here鈥檚 how we do it.
An enabled frontline is good for business
Here鈥檚 how 海角论坛鈥檚 frontline enablement solution drives measurable business outcomes for your organization.
Scalable engagement
海角论坛 provides the scalability to foster engaged, capable and loyal workers.
- Reach every employee on the frontline, no matter the organization鈥檚 size, across all locations in 60+ languages, to confidently get the right knowledge to the right people.
- Increase engagement and adoption with a gamified UX and UI purpose-built for frontlines and optimized through customer feedback.
- Foster strong connections and employee retention through two-way communication and feedback channels that engage and empower workers.
Simplified enablement
海角论坛 provides a simplified and effective experience that enables workers to drive business results.
- Close skill and knowledge gaps through science-backed personalized and intelligent training and reinforcement programs.
- Onboard and train faster and more effectively to maximize workforce potential, and offer upskilling opportunities for the future.
- Make vital information accessible quickly, in the flow of work during every shift, on the devices workers are already using.
- Unburden managers with streamlined task management that mobilizes staff in the flow of work.
Purpose-built for the frontline
With a methodology, UI and UX geared to the reality of frontline employees and their leaders, we drive proven business results, no matter the scale of your organization.
Outcome-focused Insights
海角论坛 provides the insights to make data-driven decisions about your people and the outcomes they deliver.
- Use machine learning to connect enablement to business results through the behaviors it drives
- Make data-driven decisions by leveraging robust metrics on your people, their knowledge, the tasks they鈥檙e assigned, the outcomes they achieve and more
- Stay agile and iterate quickly with real-time employee insights and data
- Prevent future problems and proactively course-correct operations with predictive insights on staff readiness and preparedness
