海角论坛

Deliver exceptional guest experiences, at scale

From check-in to check-out, hotel staff deliver results with 海角论坛.

Guest getting key card at the front desk of hotel.

Frontline employees love 海角论坛

80% of employees state that 海角论坛 helps them perform better

Deliver a best-in-class guest experience

With personalized microlearning paths, science-backed reinforcement and behavioral evaluations, your service standards will be consistently enforced. Gamification and rewards drive engagement, so your people are motivated to go above and beyond to deliver next-level service.

Screenshot of 海角论坛 Communications on a mobile device
Screenshot of 海角论坛 Learning on a laptop

Build an agile, versatile workforce ready for evolving demands

Promote workforce versatility through cross-training, upskilling and task diversification. Self-directed training and development help your people learn new capabilities so they鈥檙e ready to grow with your company and support across functions as needed.

Minimize security risks, legal liabilities and bad publicity

For hotels, motels and resorts, compliance regulations can be complex鈥攁nd critical. Serve up compliance training on the platform your people are already using every day and reinforce the knowledge with scalable audits and verifications.

Screenshot of 海角论坛 Operations on a mobile device
Screenshot of 海角论坛 reporting dashboards on a laptop

Make data-driven decisions to maximize labor productivity and performance

With a powerful, employee-centric dataset, you can make decisions that prioritize agility, efficiency and productivity. 海角论坛 gives you access to leading indicators for performance so you can uncover knowledge gaps, get visibility into execution and operations and gather employee feedback and sentiment.

All-in-one associate enablement

Learning

It starts with learning; we use a decade of science-backed research and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement.

Communications

Embedded two-way communication and feedback ensures your workers are engaged, informed and connected, no matter the scale of your organization.

Operations

Operational support, like task management and behavioral audits, ensures employees know exactly how to put their training to use, every single day.

Trusted by millions of workers worldwide

See how leading organizations use 海角论坛 to drive exceptional guest experiences, employee retention and much (much!) more.

Get the enablement solution your people want to use