“40% of employees said they frequently completed responsibilities outside of their role. As the current disruption resets business models and objectives, the skills needed to deliver business performance are likely to change even more radically and rapidly.”
— Gartner, Build the Workforce you NeedA frontline enablement solution that gets your frontline ready to roll
Support your frontline with ongoing learning and development that helps them do their jobs well today, then prepares them for whatever comes next—whether it’s a new business challenge or the next step in their career path.
Build the skills that matter today—and tomorrow
Help your frontline learn new things they’ll need to address future business challenges without taking the focus away from today’s learning experience.
Rapidly cross-train your employees into new roles
Create courses specific to your organization’s unique needs and build the skillsyour frontline people need to quickly fill gaps when operational demands shift.
Prepare the next generation of leaders
Get your top performers ready for the next step in their careers with easy access to leadership employee training.
Keep your frontline engaged with development opportunities they care about
The right employee training program helps your frontline master the skills they need today
Give every employee time to brush up on the skills they need to perform in their current role with 3-5 minutes of training each shift. Then, make it easy for them to discover additional self-paced training activities, where they’ll have the opportunity to continue developing their skills. You’ll have an agile workforce with sky-high employee engagement that can keep pace with rapid changes.
Create a clear path to whatever’s next
Everyone’s learning path looks different. Whether a frontline employee is looking to become a supervisor or cross-training for a role in another department, keep them focused on the right mix of learning and development activities to get there. Allow them to enroll in optional learning paths that blend together interactive courses and modules, and hands-on practice to expand their skillset.
Let your learning management system make coaching easier
It can be challenging for frontline managers to balance day-to-day operations with the coaching and feedback their team needs. The ̳ learning platform empowers them with actionable insights that make it easier for them to spot the right coaching opportunities. So they can make the most of their one-on-one time with their team.
“Companies that unlock reskilling at speed and scale will transform at a pace that leaves their competitors behind.”
— Mercer, 2020 Global Talent Trends ReportKeep online learning tools at their fingertips
No one will become an expert in their role right away. So make sure your frontline has access to the on-demand learning and development resources they need to perform—like job aids, FAQs and articles. Make it easy for them to find in real-time the resources they need to continue the learning process as they become more experienced in their new roles, right on the devices they use every day.