COVID – 19 IN THE TOURISM BUSINESSES TANZANIA
Tourism is one of the key economic sectors in Tanzania. Over the past few years, the sector’s impressive growth has enhanced macro-economic diversification from the traditional reliance on agriculture. Tanzania is endowed with a variety of tourist attractions categorized into nature and not- nature-based. The existence of these attractions appeals to a significant number of tourists both from within and outside Tanzania, thereby supporting the economy.
In December 2019 the world had experienced an unexpected invasion of COVID – 19 IN THE TOURISM BUSINESSES TANZANIA, an infectious disease caused by Corona Virus, which was for the very first time reported in Wuhan Province of China. The United Nations World Tourism Organization (UNWTO) and the World Health Organization (WHO), through a joint statement issued on 27th February 2020 asked countries in the world that, their response to the outbreak of COVID-19 be measured consistently and proportionately to the threat posed for public health.
In recognition of the importance of health, safety, and security of tourists and the general public, Tanzania’s tourism industry will put forward detailed protocols regarding sanitation and other procedures towards preventing the spread of COVID – 19 IN TANZANIA.
The below mentioned operating procedures and measures should be adopted and customized by all tourism entities (define) to prevent the spread of COVID-19. Government Institutions, tourism business operators, and other stakeholders are encouraged to continuously monitor on advisories issued by the Ministry of Health Community Development, Gender, Elderly and Children (MoHCDEC). These Standard Operating Procedures form a general guideline and have been based on WHO and other international guidelines. This is a living document and will be updated periodically as more information becomes available.
General Standard Operating Procedures (SOPs)
- i) Every tourism entity must appoint and adequately train a COVID-19 Liaison Officer who will be the point of contact with the MoHCDEC. The COVID-19 Liaison Officer should keep abreast of health protocols and preventative measures and be updated on all designated approved hospitals for COVID – 19 testing and treatment, medical clinics and mobile clinics;
(ii) Every tourism entity should ensure that updated COVID-19 precautionary measures are continuously observed and communicated accordingly with booking agencies;
(iii) Every tourism entity should ensure that all contact surfaces are cleaned and sanitized with approved solutions on a regular basis;
iv)Every tourism entity should ensure that all staff use recommended protective gears when attending guests and servicing guest areas;
- v) Every entity must ensure that staff and guests are aware and reminded to adhere to the best preventive practice against COVID- 19
(vi)Every tourism entity must provide handwashing and sanitizing facilities such as soap, sanitizers, and running water to both guests and staff;
vii) Every tourism entity, place or vehicles must display in visible location contact for COVID-19 Rapid Response Team (COVID-19 RRT
(viii) Every tourism entity should have in place thermal screening at entrance points
(ix)Every tourism entity must have in place an insurance mechanism for assisting guests to reach a designated hospital as approved by the MoHCDEC or to enable evacuation arrangements
(x) Every tourism entity must create disposal mechanisms for masks, and other protective gear that complies with recommended national health and safety standards.
- Specific Standard Operating Procedures Standard Operating Procedures for staff
- ii) Maintain a distance of not less than one (1) meter from one person to another
(iii)Contact COVID-19 liaison officer while on duty if having any respiratory symptoms associated with COVID-19. If at home, contact designated COVID-19 response centers as soon as possible
(iv) All employees are to exercise and adhere to the best sanitation practices;
Standard Operating Procedures for Airports (International Arrivals and Departures)
(i) All arriving flights must be Advance Passenger Information System (APIS) compliant so as to allow the Immigration Department and the Airport Authorities to receive and interrogate the flight manifest for possible high-risk passengers & nbsp; (i) Staff members are encouraged to be quarantined 14 days or tested before going to do service; nbsp; Non-APIS compliant flights or airlines should be notified that their passengers will be either subjected to MoHCDEC pre-screening or ultimately have their service denied entry. (ii) Any passenger aboard the flight who has traveled to and from any of the listed high-risk countries or regions may be subjected to be tested by the MoHCDEC officials
- v) Quarantine stations which facilitate a constant presence of public health nurses should be implemented. Passengers with a suspect travel history or showing signs or symptoms will be in quarantine in a designated facility;
(vi)All airport staff attending to passengers must be adequately equipped with protective gear.
(vii) All passengers shall be subjected to screening by public health officials to detect high body temperature and other COVID – 19 symptoms
Standard Operating Procedures for Airports (Check-in and Lounge Areas) to be updated by TAA
To consider the following:
- Screening, the sharing of baskets for screening.
- Officials who do body searches, will they be changing gloves each time
- Check-in – distancing
- Lounge area – a distance of chairs, restaurant service staff
- Number of max people per lounge
Standard Operating Procedures for International Water vessels
- i) All arriving vessels must provide their passenger list to Immigration Department 12 hours prior to arrival at the port – this allows Immigration Department, Tanzania Ports Authority (TPA), and MoHCDEC to receive manifest and scrutinize for possible high-risk passengers. Noncompliant vessels should be notified that their passengers will be either subjected to MoHCDEC pre-screening or ultimately have their vessels denied entry to our ports.
(ii) Any passenger aboard the vessel that has respiratory or related symptoms of COVID-19, may be tested by the MoHCDEC
(iii)Guests must have COVID-19 negative certificates prior to nbsp; arrival, those that do not will be subjected to testing on arrival and notified if positive.
(iv) If a guest is found to be positive arrangements will be made at the advice of the Rapid Response Team.
- Offloading of passengers and cargo procedures
- Service crew
- Restaurant areas – can be similar to those of domestic
Standard Operating Procedures for Accommodation Facilities
- i) Screening at hotel facilities for temperature done at points of entry
(ii) All accommodation facilities should frequently clean surfaces in the workplace, such as workstations, countertops, light switches, and doorknobs.
(iii) Dining and breakfast facilities should limit the number of guests to adhere to the safety distance required. Tables should also seat a limited number of seats.
(iv) Avoid buffet-style meals
(v) Guests should be managed to be spread out at all times.
(vi) Items which guests handle regularly must be sanitized regularly
(vii) In all places possible clean with a set of disposable cleaning
Equipment Standard Operating Procedures for Tour Operators
(i) All effort it must be made by all tourism operators who are required to interface with guests, to protect themselves by having sanitizers, gloves et cetera or any other item(s) required for personal safety, available in their workspace, such as vehicles, stalls, vessels et cetera.
(ii) All tourism operators should maintain a safe distance with guests whom they interact with.
(iii)All vehicles should be sanitized with recommended solutions and sprayed between each transfer.
(iv)Immediately contact designated authorities of any suspicious cases.
Standard Operating Procedures for Mountain Climbing
All porters and crew have given summary literature on Covid19, safety measures, and preventing spread guidelines.
All equipment to be handled by the crew that have appropriate PPE when being packed, all offices and points of entry to have hand sterilization stations and masks available and used throughout packing
All food packing sterilized with 70% alcohol solution or appropriate commercial solutions
(life is who we are when it comes to Selesa safaris’ Tour Company
We do care of ourselves first and our families and neighbors and communities in general and our clients. All people are level number one or level A. We all are amazing in one or the other way in this world and have a lot to share with people who love and understand us. We rely on each other. I was born in my beautiful natural and very peaceful country Tanzania and I love to be here. I love to welcome you back to Tanzania or if you have never please come to leave a true life who her leader is who does not know how to select who and when to love.